Case Studies
For competitive or security reasons, many customers cannot provide details of how they use ccmMercury’s capabilities to address their Correspondence Management and paperwork tracking needs. Nonetheless, the case studies provided here amply demonstrate the simplicity, flexibility and power of ccmMercury and the expertise offered by WorkDynamics.
Executive Correspondence
See how a major ministry within the Canadian federal government uses ccmMercury to handle all correspondence for the Minister and Deputy Minister, internal briefings and memoranda and legal submissions. [more…]
Managing Application Forms
See how another government department uses ccmMercury to manage application forms from organizations or individuals that must adhere to strict guidelines for accepting the forms, forwarding them to other departments and supplying a response. [more…]
Compliance Mgmt
See how ccmMercury is used to track and report on organizations that are required to submit multiple forms outlining their plans to maintain compliance with environmental legislation. [more…]
Agency Correspondence
See how a government agency uses ccmMercury to consistently manage the workflow of all hardcopy and electronic correspondence. [more…]
Managing Customer Service
See how a transit system uses ccmMercury to track its interactions with its customers. [more…]
Missing Your Application?
If you’re thinking “Hah! That’s nothing – you should see what we’ve done with ccmMercury…” – please contact us so we can highlight your application here.