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ccmMercury.WEB Correspondence Tracking – Instant Web Deployment
ccmMercury.WEB gives organizations an easy way to rapidly deploy correspondence tracking capability to every inside user, and even to authorized remote or mobile users outside the office. ccmMercury.WEB users have the same functionality (creating, editing, routing and searching records) as standard ccmMercury users – it is just delivered using web-based styles of interaction. Users also have the option of using the enhanced productivity features of standard ccmMercury while at their desk, and using ccmMercury.WEB when they are traveling or otherwise away from their own desk and computer.
Key Benefits
In addition to the same benefits of faster turnaround, reduced costs, and greater consistency provided by standard ccmMercury, ccmMercury.WEB provides many additional benefits:
- Faster Deployment
Eliminate the need to install and configure client software on each user’s computer. - Flexible Deployment
Support users with heavy usage requirements via ccmMercury and managers and others with lighter usage needs through ccmMercury.WEB. - Avoid Additional Hardware Costs
Support existing users’ computers. - Easier Support for Mobile Users
Take advantage of existing intranet or external Internet connections and security procedures already in place. - Easy Integration
Work with web-based applications or intranet portals already being used.
Key Features
Using web technology enables ccmMercury.WEB to provide additional features:
- Mix and Match Clients
ccmMercury.WEB shares exactly the same database and administration tools as the standard client/server version ccmMercury. Organizations can deploy a mix of standard users and web users, and ccmMercury users can use ccmMercury.WEB when they are away from their desks. - Platform Independence
By requiring only a web browser, ccmMercury.WEB allows users on different platforms to participate in handling correspondence.
See the complete Features List for more detailed information about ccmMercury.WEB capabilities.
Installation and Operation
ccmMercury.WEB is commercial off-the-shelf (COTS) software that can be readily purchased through government standing offers (GSA schedule, DISO) and corporate purchasing programs:
- Easy Installation and Training
ccmMercury.WEB can be installed in a couple of days with default settings that meet the basic needs of most organizations. The product can be quickly customized to use your organization’s standard procedures and terminology, and a short training course will give the designated System Administrator all the knowledge needed to ensure you get maximum benefit from ccmMercury.WEB. - Easy Integration
ccmMercury.WEB works and plays well with other back-end systems, including document management and records management tools such as DOCS Open™, DM™,Foremost™ and iRIMS™, and can also provide access to correspondence tracking from intranet portals and other web-based applications. - Common Database and Administration
WorkDynamics provides a suite of ccmMercury solutions that all interoperate on the same server database and are administered using CCM Account Manager.