Key Features

ccmMercury can be configured in many different ways to best suit your organization's business processes. Below is a list of selected features of the ccmMercury product suite.

  • Document Version Control
    ccmMercury keeps track of the different versions of documents as they are modified. ccmMercury manages the versions, creating new versions as necessary based on your desired configuration. Different versions will be displayed in a sub-tree on the main screen, and previous versions are protected from modification.
  • Drag and Drop Emails or Other Documents into the ccmMercury tree
    This allows a user to attach a copy of a document or an email to a ccmMercury record by dragging the item and dropping it onto the ccmMercury tree. For clients using Open Text’s DOCS Open/DM5 (whether as part of the Canadian Federal government RDIMS standard or not), the file will be profiled in the appropriate repository before a link is attached to the ccmMercury record.
  • Document Management Integration
    ccmMercury and ccmMercury.WEB are integrated with Open Text’s DM5 and DOCS Open document management applications. ccmMercury is also integrated with Foremost.
  • Crystal Report Integration
    To allow users to create and distribute reports easily, ccmMercury and ccmMercury.WEB have integrated the Crystal Reports run time components.
  • Automatic Notification using Emails or Tasks
    ccmMercury and ccmMercury.WEB can notify users or managers of tasks being assigned to them or being completed by someone else. The notification is included in an email or is added as a task.
  • ccmE-forms
    ccmE-forms allows users to select forms from an on-line catalogue, fill in the required information, and submit the form to ccmMercury to be tracked and managed. The fields from the submitted form are transferred to a ccmMercury record, and a predefined process can be automatically selected, based on the form's content, to automatically route the document. Once the record is created, the processing and management of the electronic forms is completely handled by ccmMercury or ccmMercury.WEB.
  • Default Query
    ccmMercury and ccmMercury.WEB allow users to save their search criteria (called Queries) so that they can quickly run frequently-used searches. One of these saved queries can be designated as the user's default query, which will run as soon as ccmMercury is launched, whenever the database containing the default query is accessed, or whenever the user clicks the special Default Query button. Often the user's preferred search contains the records that have been assigned to be handled by the user.
  • Advanced Viewer Functionality
    ccmMercury allows users to attach any type of file to the ccmMercury record, which can then be viewed, printed or emailed directly from ccmMercury. Depending on the file type, ccmMercury will display the document in the view window using either the Outside In viewer (which supports dozens of file formats) or the Adobe Acrobat Reader.
  • Gobal Modify and Global Routing
    These advanced functions (normally reserved for Administrators and Power Users) allow the user to make a change to a field on the main screen or to add a routing, and then apply the change to all the records in a given result set. This drastically reduces the time needed to make the same change to multiple records, and reduces the probability of making errors.
  • Spell Check
    ccmMercury allows users to perform a spell check on selected text using the dictionaries provided by and maintained by the workstation's word processing application (such as Microsoft Word or Corel WordPerfect).