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ccmMercury Integration with RDIMS
What is RDIMS?
RDIMS (Records Documents and Information Management System) is a Canadian Federal Government initiative that pre-defines a solution for certain information management problems shared by many departments. The RDIMS solution consists of a set of commercial off-the-shelf software products that are tightly integrated with each other to provide
- records management
- document management
- imaging & OCR
- full-text indexing search & retrieval
- on-line document viewing
- workflow & routing
- reporting
These capabilities allow RDIMS to manage the full life cycle of any type of electronic document, including electronic mail, correspondence, reports, manuals, images, graphics and spreadsheets.
How does ccmMercury Enhance RDIMS?
ccmMercury integrates with Hummingbird's document management product (DM5) to enhance RDIMS in two ways:
- Any RDIMS document can be attached to a ccmMercury record and routed and tracked using any of the types of workflow that ccmMercury offers.
- Any ccmMercury document, including templates, reports, scanned document images and emails, can be automatically profiled and stored within RDIMS.
The integration provides a single point of data entry by automatically replicating information about documents between the two applications – the ccmMercury screen is automatically filled with a document's information from its RDIMS profile and the RDIMS profile screen can be automatically populated with information from a ccmMercury record.
What are the Benefits of ccmMercury Integration with RDIMS?
The single point of data entry provided by the ccmMercury integration with RDIMS:
- Saves time by eliminating the need to enter data into multiple systems
- Ensures that data integrity and consistency is maintained
- Increases user productivity by not having to switch back and forth between applications
- Increases RDIMS usage by eliminating extra steps
One ccmMercury customer, who
won an award for their RDIMS implementation,
said it best:
These efforts have been further enhanced by integrating ccmMercury, the Department’s correspondence tracking/workflow application, with RDIMS. Together, the two applications provide effective workflow functionality within the existing tracking process and have enabled the development of even more new business processes. As a result, RDIMS usage has more than doubled over the past year.