Free Correspondence Management Newsletter

Paperless Workflow Tracking – The First Step in Business Process Management

ccmMercury Routing
ccmMercury makes it easy to
route information

For organizations of all sizes, both public and private, managing the relentless flow of physical and electronic paperwork can be a constant headache. While there may be few accolades for doing it right, getting it wrong can quickly lead to many unpleasant consequences – unhappy clients, embarrassing questions and lots of stress for everyone.

WorkDynamics has the workflow tracking solutions that will ensure that hardcopy and electronic paperwork never gets lost and is quickly routed to the right people for processing. The key is to keep everything together in one place – all the information about the document (where it has been, where it is going, who said what about it) stays with the document itself.

The magic of ccmMercury applications is in their simplicity, which allows clerks, managers and even executives to easily handle their part of the paperwork process. Applying the powerful workflow and configuration capabilities on the front-end can make even the most complex back-end processing appear simple to the people doing the work.

Workflow Tracking Solutions

Correspondence Management: Tracking every piece of incoming and outgoing correspondence to ensure nothing falls through the cracks.

Paperless Workflow Tracking: Managing business processes designed around the processing of information on forms.

Business Process Management: Go beyond supporting business processes – workflow tracking solutions can both manage and execute many business processes.

Case Studies

See how other customers have used ccmMercury applications to handle their correspondence, paperless workflow tracking and business process management challenges.