Technical Support
WorkDynamics provides technical support to ccmMercury administrators, and is available to all ccmMercury customers. While WorkDynamics does not provide support for end-users, we do provide training and consulting services to help organizations establish the internal support environment needed by end-users.
Support Availability
WorkDynamics provides remote installation assistance, remote diagnostics and telephone support during regular business hours:
(613) 254-9125 ext 299 or toll-free 1-800-668-2662
from 8:30am to 5:00pm EST Monday to FridaySupport is also available by email at support@workdynamics.com
Basic Support is available through a contract, or on-demand hotline support can be purchased on a "pay per call" basis.
Extended Support contracts are available to provide "call back" technical support outside of the regular support hours.
For more information and pricing contact your account manager or send email to sales@workdynamics.com.