AI Automation Intake: The First Step Toward a Smarter Public Service The Challenge of Managing High-Volume Correspondence  Every day, thousands of emails, requests, and documents flow through government departments. Manually sorting, logging, and routing each one is time-intensive and creates … Read More

You’ll never hear anyone say that they are looking forward to an audit; however, as document management platforms continue to evolve, auditing and reporting are becoming a much more palatable experience. … Read More

So, it’s time to talk about managing correspondence. And when it comes to the government, good correspondence management is the lifeblood of success. … Read More

Eliminating complexity in case management is critical for any government organization that aims to improve its efficiency and productivity. Effective tracking, interacting with, and managing all the documents can be challenging with the constant flow of cases. … Read More

We are currently living in a world full of opportunity. The digital age has ushered in possibilities around the globe, allowing businesses and individuals to access information from anywhere at the tip of their fingers. … Read More