WorkDynamics, a company where your contributions can make an impact.

Join the WorkDynamics Team

Want to work for a dynamic and established company—and help deliver the world’s leading Correspondence Management Solution? At WorkDynamics, we provide Smarter Workflow for Intelligent Business, bringing insights to meet the needs of some of the largest and most complex enterprise and government environments. It all starts with our expert team. Will you join us?

We have an exciting opportunity for a person with strong technical, analytical, verbal, and written communication skills. The job requires candidates to be physically on site, so only applicants currently living in the Ottawa-Gatineau area and who are eligible for Enhanced Reliability security clearance will be considered. Responsibilities:
  • Install and configure a web-based software product on Windows Servers
  • Based on a client’s Business Requirements, create a technical specifications document detailing how to set up our product to meet their needs
  • Configure our product according to their requirements – this includes items such as: database connections, data entry screens, data and menu access restrictions, email notifications, etc.
  • Test the product configuration to ensure the requirements are met
  • Create and test reports as required
Skills and Requirements:
  • Proven experience installing and configuring web-based applications on Windows Servers
  • Ability to understand and follow a technical installation guide
  • IIS experience: application pool and web site setup and configuration
  • Good knowledge of XML
  • Installation and configuration of Windows Services
  • Experience with Internet Explorer web browser settings
  • Knowledge of Windows Security concepts: file and folder permissions, users and groups, and shares.
  • Experience using Microsoft SQL Server 2012 and up, and/or Oracle 12c and up
  • Understanding of relational database schemas and database concepts: databases, tables, fields, formats, primary keys, foreign keys, table linking, etc.
  • Familiarity with the SQL language: queries to retrieve data, and scripts to create and update databases, tables, fields, indexes, etc.
  • Knowledge of basic networking concepts: Active Directory, domains, IP addresses, etc.
  • Basic knowledge of virtualization (virtual machines)
  • Write and maintain documentation
  • Be accountable for the installation and configuration of systems, ensuring timelines are met and quality solutions are delivered
  • Follow IT policies and procedures to control information security
  • Solid problem solving, troubleshooting, and analytical skills
  • Excellent organizational and time management skills;
  • Able to manage multiple assignments simultaneously
  • Ability to work independently or in a team environment, with strong interpersonal skills
The following optional skills and experience would be an asset:
  • Quality assurance (QA) testing of a web-based product
  • Designing and creating reports, preferably Crystal Reports
  • Familiarity with OpenText eDOCS DM and/or OpenText Content Server
  • Some programming experience of any kind
  • Degree in Computer Science, Software Engineering, or equivalent experience
  • Designing and deploying dynamically scalable, available, fault-tolerant, and reliable applications on the Cloud
  • Selecting appropriate Cloud services to design and deploy an application based on given requirements
  • Migrating complex, multi-tier applications on Cloud Platforms
  • Participate in all activities of the complete SDLC process, including formal written documentation
  • Write code, test, enhance, and debug software products
  • Work with a team of developers to ensure each deliverable meets quality and timeline goals
  • Participate in code reviews, code analysis, and identification of software risks
  • Strong communication skills, both oral and written
  • API usage, command-line interface and SDKs for writing applications
  • Sound knowledge of programming languages:
    • Java
    • C#
    • Java script
Experience with at least one of the following:
  • Spring-boot
  • .NET programing (.NET Framework, .NET Core and .NET 5.0)
  • Database
    • Oracle
    • SqlServer
    • Postgres
  • Docker and Kubernets experience
  • Experience developing RESTful micro services
  • Experience with secured computing using PKI, SSL/TLS, OAuth, data encryption
  • Experience with web development
  • Experience with continuous integration and continuous delivery (CI/CD)
  • Build & CI Tools:
    • Gradle
    • Jenkins
    • MSBuild
    • Nexus
  • SCM Tools
    • Bitbucket
  • Operating Systems:
    • UNIX,
    • Linux,
    • Windows 2012, and newer
Nice to have:
  • Mobile (iOS and Android) application development
  • Experience with at least one cloud provider
    • AWS,
    • Azure,
    • Oracle cloud,
    • Google cloud

Company Overview 

WorkDynamics is a leading Canadian software company specializing in Correspondence, Case, Document, and Workflow Management solutions. Our platform can be completely configured to manage any type of workflow tracking or business processes. It can capture, track, and manage information in any form—including correspondence, hard-copy documents, electronic documents, memorandums, emails, notifications, faxes, records of phone calls in electronic form, public and private notes. We provide leaders with up-to-the-minute reports on workloads, scheduling, impending deadlines, and information routings.  

Position Overview 

We are seeking a confident, highly motivated, and results-driven Sales Development Representative to join the WorkDynamics Sales Team. In this role, the candidate will be responsible for qualifying new inbound leads, sourcing outbound leads, and re-engaging existing leads already in our database. Your goal is to turn these engagements into meetings and new sales opportunities. The ideal candidate has 3 to 5 years of experience in a Sales role, a proven record of exceeding targets, and a good understanding of the sales process. The SDR candidate will require exceptional communication skills and a strong focus on detail.   

Key Responsibilities 

  • Research and identify potential government clients at the Federal, Provincial/State, and Municipal levels. (North America)  
  • Build and maintain a robust pipeline of qualified leads through various channels, including market research, cold calling, and email outreach.  
  • Conduct initial outreach to potential clients, understanding their needs, and setting up introductory meetings.  
  • Collaborate with the Sales team to develop and execute targeted sales strategies to close deals.  
  • Stay up-to-date with industry trends, government regulations, and procurement processes to better position our software.  
  • Provide feedback to the product development team based on customer needs and market insights.  
  • Maintain accurate records of all interactions and communications with potential clients in our CRM system.  


  • Previous experience in software sales, specifically selling to government entities.  
  • Exceptional communication and presentation skills.  
  • Self-motivated and results-oriented with the ability to work independently and as part of a team.  
  • Strong research and lead generation skills.  
  • Proficiency in using CRM software and other sales tools.  
  • A bachelor’s degree in business, marketing, or a related field is preferred.   

What We Offer 

  • Competitive salary and commission structure.  
  • Comprehensive benefits package.  
  • Ongoing professional development and training opportunities.  
  • The chance to make a significant impact in a growing software company.  
  • A supportive and collaborative team environment.  

How to Apply 

If you meet the qualifications and are excited about the opportunity to drive sales in the government sector, please submit your resume and a cover letter explaining why you are the ideal candidate for this role to

WorkDynamics is an equal-opportunity employer. We welcome and encourage applications from individuals of all backgrounds and experiences.