Eliminating complexity in case management is critical for any government organization that aims to improve its efficiency and productivity. Effective tracking, interacting with, and managing all the documents can be challenging with the constant flow of cases. … Read More

As the government environment continues to rapidly evolve, workflow management is more critical than ever. As such, it’s vital to ensure that your department’s workflows are optimized to improve overall operations. … Read More

So, it’s time to talk about managing correspondence. And when it comes to the government, good correspondence management is the lifeblood of success. … Read More

Accountability and the ability to manage deadlines among your team are integral to the success of your organization. After all, missed deadlines cost you time and money, while a lack of accountability causes damage to team morale. Simply put: keeping on top of deadline management and employee accountability is critical.
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Many people continue to underestimate the complexity of the digital age. Consider connectivity, let alone interoperability—the number of systems that must speak to one another is growing daily—translating to a multitude of factors and associated challenges that impact technology and people. … Read More

There is an old saying, no one ever got fired for buying IBM. I dare say the same adage can apply to Microsoft. After all, Microsoft always has, and for the foreseeable future, will continue to own the business environment unless anyone comes up with a holistic replacement for their platform. … Read More

If you’re a music fan, it’s often said that every riff and every combination of notes has already been written. To me, that’s proven every time I’m forced to listen to something emanating from my teenager’s bedroom. … Read More

As document management platforms continue to evolve, so must the workflows and processes within them. … Read More

We have all heard the adage, “If you can’t measure it, you can’t manage it.” That saying speaks volumes when it comes to reporting and … Read More

More than any other time in history, technology is changing how all people interact with the world and information. … Read More