Enterprise Workflow Automation Software
Enterprise Workflow Automation Software
A low-code workflow automation platform designed for public sector, legal, and regulated organizations that need visibility, accountability, and secure process tracking.
The Future of workflow Automation
Low-Code Workflow Automation
Are you frustrated with the complexity of business process and workflow creation? Perhaps the “low-code” promises of other solutions are not as “low” as you expected? There’s no need for low-code—not when you can experience the magic of no-code. The WorkDynamics Correspondence Management Solution is fully configurable, boasting a “No-Code” approach resulting in business process applications that can be created and deployed more quickly and reliably than any other existing correspondence management software. In fact, our solution guarantees that users of all types can:
Reduce Time
Vastly expedite processes and workloads through timely delivery of services—all with secure data integrity.
Enhance Capabilities
Expand capabilities by enabling the seamless deployment of processes that help manage both structured and unstructured transactions.
Manage in Real Time
Improve management and create new insights for all team members through real-time access to documents, information and decisions.
Enhance Collaboration
Easily manage collaboration across multiple offices, dispersed teams and hybrid environments through a single, ubiquitous solution.
Reverse Engineer
Easily create new robust and streamlined workflows through the solution's intuitive ability to reverse-engineer business processes.
Improve Processes
Benefit from the ability to modify and customize feature functionality, ensuring continuous process improvements at every turn.
Workflow management
Intelligent Creation & Tracking of Workflows
Our solution’s comprehensive workflow creation and tracking functionality enables your users to do away with disparate solutions—simplifying the way they collaborate, all while creating improved workforce efficiencies.
Best of all, workflows, processes and integrations can now become highly interoperable and compatible outside of single departments. This means internal and external users immediately benefit from faster, better interactions.
Smarter Process
Workflow Automation Software Features
Business Continuity
Seamlessly maintain business continuity and disaster recovery planning and execution through a single, comprehensive, and easily accessible correspondence management solution.
Connect Environments
Deliver a seamless infrastructure and correspondence management environment—enabling controlled access to any user in any location, department, office, external organization, and more.
Maintain Insight
Use out-of-the-box notification functionality, or create custom functionality based on your unique requirements, to ensure continual insight of workflows and deadlines.
Un-Silo Workflows
Create and maintain organizational-standard workflows to streamline management, collaboration, tracking, and more.
Maintain Accessibility
Ensure access to the visually impaired through comprehensive WCAG, AODA and 508 compliance built into the correspondence management solution.
Audit & Report
Complete audit logging of every system action is recorded and time-stamped for end users and administrators to review at anytime.
Real-World Examples
The Most Common
Workflow Automation & Tracking Applications
- Government Department & Parliamentary Communications
- Access to Information Request Processing
- Office Tasking System
- Enterprise Department Questions and Answers
- Activity Tracking System
- Help Desk Solutions
- Portfolio Appointments Management System
- Internal Office Collaboration & Management
- Government Department & Parliamentary Communications
- Access to Information Request Processing
- Office Tasking System
- Enterprise Department Questions and Answers
- Activity Tracking System
- Help Desk Solutions
- Portfolio Appointments Management System
- Internal Office Collaboration & Management
Operational Control
Enterprise Workflow Automation Solutions for High-Volume Operations
ccmEnterprise provides a comprehensive set of workflow automation software features designed to support organizations with complex processes, high volumes, and strict accountability requirements. Unlike lightweight workflow tools focused on simple task automation, ccmEnterprise combines workflow management, document tracking, and compliance controls into a single enterprise workflow automation platform.
Organizations can configure workflows to reflect real-world business processes—routing work across teams, enforcing deadlines, capturing decisions, and maintaining a complete audit trail. With low-code configuration tools, workflows can be adapted as policies, legislation, or operational needs change, without rebuilding the system or introducing custom code.
The result is a workflow management platform that delivers transparency, consistency, and control across the full lifecycle of work items, from intake to completion.
Workflow Design & Automation
Tracking, Visibility & Accountability
Document & Information Management
Security, Permissions & Compliance
Low-Code Configuration & Scalability
Workflow Design & Automation
ccmEnterprise enables organizations to design and automate workflows using configurable routing rules, predefined processes, and conditional logic. Workflows can be tailored to match real operational steps rather than forcing teams to adapt to rigid software models.
Key capabilities include:
Multi-step workflows with sequential or parallel routing
Predefined workflow templates for consistency and reuse
Conditional routing based on data values, roles, or status changes
Automatic task assignment, reassignment, and escalation
Due dates and turnaround tracking built directly into workflows
This low-code approach allows business teams to evolve workflows quickly while maintaining governance and control.
Tracking, Visibility & Accountability
Every workflow in ccmEnterprise is fully trackable from start to finish. Users and managers can see where work items are at any time, who is responsible, and what actions have been taken.
Key capabilities include:
Real-time status tracking across all workflow stages
Ownership and responsibility tracking at each step
Historical audit trails showing every action and update
Dashboards and reports for operational oversight
Search and filtering across active and completed workflows
This level of visibility supports accountability, service standards, and performance monitoring across departments.
Document & Information Management
ccmEnterprise tightly integrates workflow automation with document and information management, ensuring that all supporting materials are captured, linked, and controlled throughout the workflow lifecycle.
Key capabilities include:
Secure document attachment and version control
Metadata-driven document organization
Integration with SharePoint, OpenText Content Server, and eDOCS
Email capture and association with workflow records
Full-text search and retrieval of workflow-related content
This ensures workflows are always supported by complete, authoritative information.
Security, Permissions & Compliance
Designed for regulated and public sector environments, ccmEnterprise includes robust security and compliance features that extend across all workflow automation activities.
Key capabilities include:
Role-based access control and field-level permissions
Separation of duties across workflow stages
Comprehensive audit logs for compliance and investigations
Support for records retention and disposition policies
Accessibility and governance features aligned with public sector standards
These features help organizations meet legal, regulatory, and policy obligations without adding operational complexity.
Low-Code Configuration & Scalability
ccmEnterprise is built to scale from individual workflows to enterprise-wide workflow automation solutions, all within a single platform.
Key capabilities include:
Low-code configuration for workflows, rules, and screens
Support for multiple applications and departments in one instance
Ability to evolve workflows without system downtime
On-premise and cloud deployment options
Integration-ready architecture for automation and APIs
This makes ccmEnterprise a long-term workflow management platform that grows with organizational needs.
Explore how these workflow automation features support case management, correspondence tracking, and regulatory processes.
Legal Workflow Automation Software for Case and Correspondence Tracking
ccmEnterprise is purpose-built legal workflow automation software that helps law offices, legal departments, and tribunals manage cases, correspondence, deadlines, and supporting documentation in a structured, auditable environment. Configurable workflows ensure work is routed correctly, deadlines are enforced, and sensitive legal information is protected throughout the lifecycle of each matter.
Public Sector Workflow Automation with Built-In Accountability
ccmEnterprise is a proven public sector workflow automation platform designed to support the complex operational, regulatory, and compliance requirements of government organizations. From correspondence management and complaint tracking to regulatory processes and access-to-information workflows, the platform enables structured, auditable, and secure process automation across departments. With role-based access, detailed audit logs, WCAG accessibility support, and integration-ready architecture, ccmEnterprise delivers the transparency and accountability required in public sector environments.
Correspondence Management
Automate the intake, routing, tracking, and response of public correspondence. Ensure every inquiry, ministerial letter, or stakeholder submission is logged, assigned, and tracked to completion with full status visibility and accountability.
Complaint & Case Tracking
Manage citizen complaints, investigations, and case files through structured workflows that enforce service standards, maintain documentation integrity, and provide defensible audit trails.
Regulatory Process Automation
Standardize licensing, approvals, inspections, and compliance reviews using configurable workflows that ensure consistent application of policies and procedural requirements.
Access to Information (ATIP)
Support access-to-information workflows with structured task routing, deadline management, document tracking, and secure information handling aligned with legislative obligations.
Role-Based Security
Control access to records, fields, and workflow stages through granular permissions. Ensure sensitive information is accessible only to authorized users while maintaining operational efficiency.
Audit & Reporting
Maintain comprehensive audit logs of every workflow action. Generate reports to support transparency, oversight, internal audits, and compliance with government accountability standards.
Case Study
Workflow Automation & Tracking In Action
When so many of your federal counterparts are successfully using WorkDynamics to dramatically improve workflows and cross-divisional collaboration, what do you do? Follow suit, of course. That’s exactly what Transport Canada’s Civil Aviation group did.
The group partnered with WorkDynamics to create a flexible system that would enable tracking and managing of multiple business activities under one solution. From receiving general inquiries, to coordinating application for licenses, permits and aircraft registrations, to housing meeting agendas and minutes, WorkDynamics provided the foundation to integrate and streamline a broad collection of documents across disparate workflows. Plus, with its strong search and reporting functionality and ease-of-use for scaling, the WorkDynamics solution required little external assistance to run efficiently.
Results That Speak For Themselves
By combining the Civil Aviation group’s many business activities at their literal fingertips, WorkDynamics not only helped Transport Canada improve client service and satisfaction—but did so at a significantly lower price tag than competitor solutions.
As of mid-2021, Transport Canada has successfully implemented 27 unique applications of the WorkDynamics solution for tracking and managing purposes.